Privacy Policy

BR Digital Solutions Ltd Trading as Bold North Agency Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information under the UK General Data Protection Regulation (UK GDPR).

Contact Details

Company Name: BR Digital Solutions Ltd

Trading As: Bold North Agency

Corporate Email: admin@boldnorthagency.uk

What Information We Collect, Use, and Why

We collect or use the following information to provide and improve products and services for clients:

Names and contact details

Business names and corporate credentials

Gender

Usage data (including information about how you interact with and use our website, products, and services)

Website user information

Cookies & Tracking Technologies

Cookies are small files stored on your device that help us understand how you interact with our website. We use them to analyse traffic metrics, measure user activity, and optimise your browsing experience.

Third-Party Services

To operate efficiently and deliver our core services, we utilise trusted third-party tools and sub-processors.

Google Analytics: Utilised for technical website performance insights.

Payment Processors: Utilised for secure invoicing cycles and FCA-regulated financial transactions.

Cloud Platforms: Utilised for secure project documentation.

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a "lawful basis" for collecting and using your personal information.

How to Complain

If you have concerns about how we use your personal data, contact us using the corporate details above or complain directly to the ICO:

Information Commissioner’s Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113